Privacy Policy

1. Introduction

FedBid AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, and password when you create an account.
• Company Profile: Business name, NAICS codes, certifications, and other business information you provide.
• Usage Data: How you interact with the Service, including pages visited, features used, and time spent.
• Uploaded Documents: RFP documents and other files you upload for analysis.
• API Keys: Third-party API keys you provide to use certain features (stored encrypted).
• Payment Information: Processed securely through our payment processor (Stripe). We do not store full credit card numbers.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service.
• Process your transactions and send related information.
• Send you technical notices, updates, and support messages.
• Respond to your comments, questions, and customer service requests.
• Analyze usage patterns to improve the Service.
• Detect, prevent, and address technical issues and security threats.
• Send marketing communications (with your consent).

4. Information Sharing

We do not sell your personal information. We may share information with: (1) Service providers who assist in operating the Service; (2) Professional advisors such as lawyers and accountants; (3) Law enforcement when required by law; (4) Business transferees in the event of a merger or acquisition. All third parties are required to respect the security of your data.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, secure password hashing, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings. Essential cookies are required for the Service to function. We use Google Analytics for usage analysis.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information.
• Export your data in a portable format.
• Opt out of marketing communications.
• Withdraw consent where processing is based on consent.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information for legal, tax, or regulatory purposes for up to 7 years. Anonymized usage data may be retained indefinitely.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: [email protected]